FREE WORLDWIDE SHIPPING 🌎

FAQs

Where are you based?

Birmingham UK

 

Do I have to pay customs fees and duty on my orders?

Your order will be dispatched from the UK. Customers outside of the EU may have to pay customs charges. This is the responsibility of the customer.

 

What sizes are your hats?

Every hat that we offer is one size fits all aimed at adults. Children from 10 up may be able to wear our hats too depending on the size of the child. All of our Snapback caps are adjustable using a snap fastener.

 

Do you have a high street store?

No we are an internet only based company

 

I don't have a PayPal account how do I pay?

You can pay using all major credit and debit cards via our card payment system.

 

How long will it take to receive my item(s)?

We dispatch all items within 1 working day, orders placed before 12pm will be dispatched on the same day (apart from items that are purchased on a pre-order basis). UK deliveries typically take 1-3 working days. Deliveries to Europe 3-5 working days and the rest of the world 5-7 working days.

 

Can I return unwanted items?

Yes as long as it is unworn and is in the original condition.

 

Can I exchange items I have purchased from you?

Yes as long as it is unworn and is in the original condition.